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IBPS has released the Call Letter for the Online Preliminary Examination of the Common Recruitment Process for Recruitment of Customer Service Associate in Participating Banks (CRP CSA-XVI). The call letter download window commences on 01-10-2026 and closes on 11-10-2026, and the admit card will be available online only between these two dates. To download the hall ticket, candidates must open the IBPS call letter login page, enter their Registration No / Roll No, the Password / Date of Birth in dd-mm-yy format and the captcha shown on the screen, then save the PDF and take a printout. The Online Preliminary Examination is an objective test of 100 marks and one hour duration with three separately timed sections – English Language (30 questions, 30 marks, 20 minutes), Numerical Ability (35 questions, 35 marks, 20 minutes) and Reasoning Ability (35 questions, 35 marks, 20 minutes). At the examination centre candidates must carry the printed call letter along with a valid photo identity proof in original and a photocopy, and report at the time printed on the call letter. The official website is www.ibps.in. Keep visiting for the preliminary examination result and further CRP CSA-XVI updates. Get the official Sarkari Result details on this page.
IBPS
IBPS
INSTITUTE OF BANKING PERSONNEL SELECTION
Common Recruitment Process for Customer Service Associate
Participating Banks (CRP CSA-XVI)
CRP CSA-XVI
ONLINE PRELIMINARY EXAM
CALL LETTER 2026
CRP CSA-XVI – Online Preliminary ExaminationCall Letter: 01-10-2026 to 11-10-2026
IBPS CRP CSA-XVI PRELIMS CALL LETTER 2026
Call Letter for Online Preliminary Examination
The Institute of Banking Personnel Selection has released the Call Letter for the Online Preliminary Examination of Common Recruitment Process for Customer Service Associate in Participating Banks (CRP CSA-XVI). Candidates can download their call letter from 01-10-2026 to 11-10-2026 using Registration No / Roll No and Password / Date of Birth (dd-mm-yy).
EXAM NAME
CRP CSA-XVI
CALL LETTER FROM
01-10-2026
DOWNLOAD CLOSES
11-10-2026
EXAM MODE
ONLINE
1. ADMIT CARD DETAILS & EXAM SCHEDULE
| Conducting Body | : Institute of Banking Personnel Selection (IBPS) | Recruitment Process | : Common Recruitment Process for Customer Service Associate in Participating Banks (CRP CSA-XVI) |
| Call Letter For | : Online Preliminary Examination | Commencement of Call Letter Download | : 01-10-2026 |
| Closure of Call Letter Download | : 11-10-2026 | Exam Mode | : Online (Objective Tests) |
| Maximum Marks | : 100 | Exam Duration | : 60 minutes (3 separately timed sections) |
| Exam Date | : As printed on the call letter | Official Website | : www.ibps.in |
2. IMPORTANT DATES
| Commencement of Call Letter Download | : | 01-10-2026 |
| Closure of Call Letter Download | : | 11-10-2026 |
| Online Preliminary Examination | : | As per date on call letter |
3. LOGIN CREDENTIALS
| User ID | : | Registration No / Roll No |
| Password | : | Password / Date of Birth (dd-mm-yy) |
| Captcha | : | Enter the captcha shown on screen |
| Password Lost | : | Use the ‘Forgot Password?’ link on the login page |
| Login Page Language | : | Hindi / English |
4. ONLINE PRELIMINARY EXAMINATION PATTERN
Online Preliminary Examination – Objective Tests (1 hour)
| Sr. No. | Name of Tests | Medium of Examination | No. of Questions | Maximum Marks | Time allotted for each test (Separately timed) |
|---|---|---|---|---|---|
| 1 | English Language | English | 30 | 30 | 20 minutes |
| 2 | Numerical Ability | 35 | 35 | 20 minutes | |
| 3 | Reasoning Ability | 35 | 35 | 20 minutes | |
| Total | 100 | 100 | 60 minutes |
5. HOW TO DOWNLOAD ADMIT CARD
- 1. Visit the official IBPS website www.ibps.in or open the call letter download link given in the Important Links section.
- 2. Select the link for CRP CSA-XVI Online Preliminary Examination Call Letter.
- 3. Enter your Registration No / Roll No and Password / Date of Birth (dd-mm-yy).
- 4. Enter the captcha displayed on the screen; if it is not readable, click the refresh option to get a new image.
- 5. Click Login – the call letter will appear on the screen.
- 6. Check all details, download the PDF and take a clear printout for use at the exam centre.
- 7. The call letter is online only from 01-10-2026 to 11-10-2026 – download it before the closure date.
6. DOCUMENTS TO CARRY
- Printed copy of the Online Preliminary Examination Call Letter
- Valid Photo ID proof in original along with a photocopy
- Recent passport size photographs as specified in the call letter
- Any other document / handout mentioned on the call letter
7. EXAM DAY INSTRUCTIONS
- Report at the exam centre as per the reporting time printed on the call letter.
- The paper has 3 separately timed sections – each section must be completed in its allotted 20 minutes.
- Candidates without a valid call letter and photo ID will not be allowed to appear.
- Follow all instructions printed on the call letter and the information handout.
8. FAQs
When can I download the IBPS CRP CSA-XVI Preliminary call letter?
Call letter download commences on 01-10-2026 and closes on 11-10-2026. The call letter will be online only between these dates.
How do I download my call letter?
Open the IBPS call letter login page, enter your Registration No / Roll No, your Password / Date of Birth in dd-mm-yy format and the captcha, then log in and print the call letter.
Where do I get the Registration No. and Password?
The Registration No / Roll No and Password are the credentials generated at the time of your CRP CSA-XVI online registration. If the password is lost, use the ‘Forgot Password?’ link on the login page.
My date of birth is rejected on the login screen. What should I do?
The date of birth must be entered exactly in the dd-mm-yy format as registered. Re-enter it in that format along with a freshly refreshed captcha.
What if the page is slow or the login fails?
Heavy traffic can delay the page; try again after some time or refresh the captcha image using the refresh option, and verify that the Registration No / Roll No and Password / DOB are correct.
What is the exam pattern of the Online Preliminary Examination?
It is an objective test of 100 marks and 1 hour duration with 3 sections – English Language (30 questions/30 marks), Numerical Ability (35 questions/35 marks) and Reasoning Ability (35 questions/35 marks), each separately timed for 20 minutes.
9. IMPORTANT LINKS
| Download Preliminary Exam Call Letter | Click Here |
| Official Website | Click Here |
Note : Call Letter will be online from the above mentioned date. Download your call letter before the closure date 11-10-2026.🌐www.ibps.in